Last year, Qualcomm announced the release of its first smartphone designed for participants in the Snapdragon Insiders program. The device was developed by ASUS, which also oversaw the production, sales and support of the device. Of course, something more is expected from a smartphone worth $ 1,499. Especially when it comes to timely updates over a period of time. Moreover, Qualcomm itself after the launch promised 4-year support for security updates. But it seems that neither Qualcomm nor ASUS are interested in their joint product anymore.
It turned out that the test smartphone has not received any significant updates to the system since March of this year. Moreover, since January, he has not received a single security update, that is, for six months the device is behind schedule. In the beginning, the situation with updates was not so bad. From August 2021 to January 2022, the smartphone was regularly updated. The last entry on the ASUS support page is dated March. The changelog lists a security update, although the patch is still in January.
There were no official statements about further updates to the test smartphone from either Qualcomm or ASUS. When the topic was brought up on Reddit, the Qualcomm community manager promised that he would contact the team and try to get an answer.